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If you have a comment, we would like to hear from you

At Brault & Martineau we work very hard to offer a warm and friendly store atmosphere while striving to satisfy all your needs and desires. Choice and quality of products as well as the unbeatable professional service are a must.

Since our goal is to constantly improve, we would like to know what you think of us. That is why we invite you to send us your comments.

By telephone

Please call our customer service line where one of our qualified staff members will make it a point to take down your comments.

Customer service

Telephone: 514 881-4079
Toll free: 1 877 881-4050

Business hours

Monday to Friday 9 am to 5 pm
Saturday 9 am to 5 pm
Closed between 12 pm and 1 pm


By fax

Our 24-hour fax number is 514 648-4252.


By mail

Brault & Martineau - Customer service
8500 Place Marien
Montreal (Montreal-East) (Quebec), H1B 5W8


By e-mail

service.clients@braultetmartineau.com



By filling out the customer comment form

Customer comment form

The field marked with an asterisk () are mandatory.

Personal information


Title First name Last name
E-mail Telephone
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Store visited Date of your visit Invoice #

We appreciate your comments

Please rate the general atmosphere and in-store service


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Employee greeting:
General atmosphere:
Time at cash register:
Employee attitude:
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Please rate our vast product array


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Furniture:
Decoration accessories:
Mattresses:
Home appliances:
Electronic equipment:
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Please rate our services


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Extended warranty (home appliances/electronics):
Comfort warranty (mattresses):
Protection plan (fabric/wood):
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Please rate our payment plans


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Make 36 equal payments:
Make 50 equal payments:
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Please rate our delivery service


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Telephone operator’s professionalism:
Compliance with the agreed delivery date:
Deliverymen’s professionalism:
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Please rate our after-sales service


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Customer service team’s professionalism


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Please rate your overall experience at Brault & Martineau


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What prompted you to shop at Brault & Martineau?


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Product array:
Services offered:
Low prices:
Payment plans:
Delivery service:
After-sales service:
Promotions:
Other reasons:

What form of advertising prompted you to shop at Brault & Martineau?


Television:
Internet:
Radio :
Newspapers:
Flyers:
Magazines:
Other:

All comments will be forwarded to Brault & Martineau’s management team because our sole goal is to better serve you!


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