Confidentiality

Brault & Martineau understands how important the confidentiality of your personal information is to you. Our objective is to ensure you an enjoyable and worry-free browsing experience. That is why Brault & Martineau would like to reassure you as to the nature and use of the information we collect from you. We therefore invite you to carefully read the following document.

Collection of information

Brault & Martineau collects two types of information: personal and non-personal. This information is collected when you:

Take part in a contest or promotion;
Request information on our products and services;
Send us comments or suggestions; or
Complete a job application.

It is also possible for you to visit our site without identifying yourself or providing any information. We collect IP addresses-but not e-mail addresses or other relevant information such as your browser version, operating system, average time spent on the site and pages visited-in an attempt to help us improve the site.

Use of information collected

Personal information may include your name, address, telephone number, invoice number and e-mail address. Non-personal information is information that cannot be used to establish your identity. For example, we ask you to let us know which store you have visited to help us plan our future developments.

To reply to requests for products, services or information;
To provide customer service;
To manage contests, promotions or discount coupons;
To offer new products and services;
To assess and improve the efficiency of our Web site;
To adapt our online or in-store offers to suit your preferences.

Disclosure of information

Information is sent to our site’s administrators who then use it to assess the number of visitors to the various sections of the site. Our intention is to maintain our site’s efficiency and make sure it remains a source of useful and relevant information.

Policy changes

Brault & Martineau reserves the right to modify the present confidentiality policy at any time and for whatever reason. This section of the site will inform you of any future change made to the way we ensure the confidentiality and security of your personal information. We therefore invite you to revisit this section regularly to verify whether we have made changes to our policy.

Security

Brault & Martineau places a great deal of importance on the security of the personal information you provide us. That is why we employ protective measures and stringent security standards to safeguard your personal information. Your information is not disclosed to third parties, with the exception of the service providers we mandate to process it on our behalf.

However, although we cannot be held liable in the event of theft, illegal use, unauthorized disclosure, loss, alteration or deletion of information by a third party, we nevertheless take the necessary precautions to prevent such unfortunate situations from occurring in the first place.

To contact us

Should you have any questions, please contact the customer service department via e-mail at: service.clients@braultetmartineau.com

Conditions of use

Please read the following terms & conditions attentively before using this web site.

General conditions

Brault & Martineau maintains this Web site (braultandmartineau.com) for legitimate entertainment, information, education and personal communications purposes.

When using this Web site, you accept these conditions which are governed by the laws of the province of Quebec and applicable laws of Canada. Brault & Martineau reserves the right to modify or alter these terms & conditions from time to time without prior notice.

The use of this Web site is at your own risk. Neither Brault & Martineau nor any party involved in the creation, production or delivery of this Web site will be held responsible for direct, indirect, unanticipated, consequential or punitive damages resulting from the access or use of this site. Brault & Martineau will not be held liable for damages resulting from browsing the site or downloading material, data, text, images or video content.

Brault & Martineau makes every possible effort to keep its site up to date and accurate. However, Brault & Martineau offers no guarantee whatsoever to the effect that the information provided on the site is free of errors, inaccuracies or omissions. Such errors may concern product pricing, descriptions or availability. All images, text and prices appearing on this site are based on the most recent information at the moment they were uploaded onto braultandmartineau.com. Despite our best efforts, errors remain possible. Brault & Martineau will not be held responsible for photographical or typographical errors. Please note that although Brault & Martineau does everything it can to display product colours on this Web site as faithfully as possible, we cannot guarantee that the colour appearing on screen corresponds exactly to the colour of the actual product.

Brault & Martineau reserves the right to correct any error and modify any contest without prior notice. Brault & Martineau has full discretion, above and beyond all others rights and recourses at its disposal, without liability, at any time and without prior notice, to interrupt or restrict your access to any part of braultandmartineau.com.

Site property and use

All of the content – including without limitation all text, design, graphics, drawings, photographs as well as the code and software of any organization and the presentation of said content which make up this Web site – is covered by intellectual property rights, including copyrights, trademarks, business names, terms, advertising slogans and logos used under licence by Brault & Martineau or its partners. All of these rights are reserved. Trademarks, business names, logos and images used herein are the property of their respective owners and, unless otherwise authorized, their use will constitute a violation of their respective owners’ rights.

Brault & Martineau’s Web site may not be copied, reproduced, reedited, downloaded, displayed, transmitted or broadcasted, in part or in full, without Brault & Martineau’s written consent. However, you are authorized to download, view and print the documents hosted on braultandmartineau.com for personal purposes only. The unauthorized use of the braultandmartineau.com site or documents it contains constitutes an infringement of copyright, trademark and intellectual property laws as well as other applicable laws. You are not authorized to alter copyright and trademark notices, including all other notices of exclusive property contained in the documents. It is forbidden to use such documents in any other Web site or any other computer network environment. It is also forbidden to modify in any way whatsoever all documents printed off Brault & Martineau’s site.

Prices, descriptions and images

Brault & Martineau reserves the right to modify its retail prices, descriptions and images at all times and without prior notice. Taxes are not included. All prices are indicated in Canadian dollars. Despite all of Brault & Martineau best efforts to provide the most accurate information possible, an item’s price, description or image on the website may be incorrect. If an item’s correct price is lower than the price appearing on the website, the correct price will apply.

Contests, promotions and discount coupons

From time to time, Brault & Martineau may offer contests, promotions and discount coupons to its Web site users. All contests are governed by the present agreement and applicable contest rules and regulations. Should you take part in a contest and print out a discount coupon, it will be deemed that you have accepted all rules and regulations in effect.