Other services
Warranties
Brault & Martineau's no hassle guarantee
At Brault & Martineau, our warranties mean that you’ll enjoy your products even longer. Find the right plan for you and our experts will be pleased to give you all the details.
Magi Seal anti-stain warranty for fabric and leather
Magi Seal is a 10-year protection treatment for your fabric and leather upholstery. It protects your furniture against accidental damage due to such things as spills and food stains. The treatment is an in-home service. The products involved are environmentally safe, non-toxic and non-carcinogenic. During the coverage period, contact a Magi Seal representative for any information you need. (Telephone: 514 366-6193.)
Sleep like a baby
Our Sleep Gallery experts offer a comfort warranty. When you purchase a mattress, you can try it out for 90 days. If you are not totally satisfied at the end of this time, we will exchange your mattress, free of charge. However, you must purchase a mattress cover.
Protect your home appliances and electronics - Enjoy them longer
With our "Protection plus service", you can have an additional four years of protection on your appliances, and an additional two years of protection on electronics. Over and above the manufacturer’s basic warranty. Thus, if something goes wrong with your purchase, it will be repaired or replaced with a similar model, absolutely free of charge.
Special orders
For your specific needs, Brault & Martineau offers you an almost unlimited selection of fabrics, finishes, colours and sizes at guaranteed prices. It is also possible to place special orders on mattresses, home appliances and electronics.
Using our computer network, we can track your order with our suppliers and tell you precisely when it will be delivered. Please note that special orders cannot be cancelled once production is underway with our suppliers.
Free layaway service
At Brault & Martineau, we go out of our way to ensure your satisfaction. You can take advantage of our low prices now even if you are not ready to have your purchases delivered thanks to Brault & Martineau’s free one-year layaway service. Thus, wait until the end of your renovations, the purchase of your new home or your move to have your purchases delivered with peace of mind. When you are ready, simply contact us. We will be happy to deliver your merchandise free of charge.
Have your purchases delivered at your convenience. That’s what Brault & Martineau means by quality service!
Customer service
After all, you deserve it!
Brault & Martineau has built its reputation of providing unbeatable customer service. We have over 80 professionally trained people to adequately meet all of your needs: cabinetmakers, upholstery, home appliance and electronics experts. Supported by an advanced computer network, they can quickly answer all your questions.
We scrupulously strive to be a part of the solution not of the problem
Problems sometimes occur during delivery. If this happens, please contact our customer service at 514 881-4079 or 1 877 881-4050.
The Brault & Martineau customer service team will tend to your needs as soon as possible and to your entire satisfaction. Our goal is to enable you to quickly and fully enjoy your new purchase.
