It was in 1960 that Denis Brault and Robert Martineau opened their first furniture and electronics store in Montreal East. Hoping to satisfy these new customers, they committed themselves to meeting their needs for affordable quality products. History proved them right.
Never drifting from their original mission, to offer the best possible products at the best possible price, Brault & Martineau positioned itself as a leader in Quebec. The quality of its customer service, a source of pride for its employees, allowed the company to stand out.
To this day, Brault & Martineau operates 9 large stores throughout the province of Quebec, a 600 000 square feet distribution center and employs more than 1200 employees. Our great purchasing power means great savings for you.
It is not a secret that the retail sector is in mutation. E-businesses and customer experience are at the center of this transformation. Brault & Martineau is confident that its market position – with its different banners, its innovations, the remodeling of its brick and mortar stores, and its massive investments in electronic and web infrastructures - will meet the new realities of retail and thus insure that its customers benefit from the best possible purchase experience on the market, in regard to the quality of its products, its customer service, online and offline, its transport and logistics approach, geared toward efficiency and ever improving customer care.
Buy smart, pay without worry, get a fast delivery
Valuing the needs of the client by offering low price quality products: here is the mission of our sell representatives! They benefit from a continuing education in service to be better equipped to guide our customers through their purchases. Our customer service is also in constant evolution. For instance, we recently implemented a chat service for our online customers.
We are proud to provide our clients with great payment flexibility. Thanks to our agreement with Visa Desjardins « Accord-D », we can offer the opportunity to adhere to a simple and convenient financing plan.
Our after-sales service is a priority and we are proud to provide our clients with flexible at-home delivery. An entire department of experts dedicates itself daily to our merchandise delivery. We deliver on the day that best suits our customers’ needs, in a short 4-hours time-windows that allows for an efficient day planning for our clients!
Our commitment to you and to the community
We believe that it is our duty to contribute to the quality of life of Quebec’s society at large and, particularly, to the communities in which we are implanted.
We are proud to annually contribute more than 2,5% of our net benefice to the operation of more than 80 organizations in Quebec.
On top of the many local organizations we proud ourselves in helping, we are honoured to actively contribute to the University of Montreal Health Centre (CHUM), the CHU Ste-Justine Foundation, the Martin Matte Foundation, Operation Red Nose and Tel-jeunes.
Be it thanks to the quality of our service, the best value for money on the market, our financing flexibility or the efficiency of our delivery, we thought of everything to offer a purchase experience unmatched on the market. A history of values, passion and trust ongoing for more than half a century.