The BM Plan
Access a whole range of services under one roof!
Available delivery
Need help to get your purchases home? Count on us! Delivery is available within a 200 km radius of any of our stores.
Terms of delivery during pandemic- Delivery, unpacking and installations will be done inside your home
- During the delivery, we recommend that clients wear a mask and keep a minimum distance of two meters from our delivery people
- Our delivery team must wear a mask at all time, except when they are handling products.
- The deliverers will take pictures of the documents you signed, with your own pen, at the time of delivery
Available pickup for your old appliances
At Brault & Martineau, we do everything we can to make your life easier. This means that when you buy a new appliance, we leave with the old one, free of charge! It’s convenient, safe and eco-friendly!
Make sure that the used appliance is unplugged at the arrival of the deliverers and that it has been slightly pulled away from the wall. Stackable appliances and appliances mounted on pedestals must be dissembled to be eligible for collection.
Free storage
If you want to store your purchases, nothing could be simpler. We can take care of them for you, and the service is free! Your purchases can be safely stored in our warehouse for up to 12 months.
100-day trial on all mattresses
Need more time to choose the right mattress? No problem. You have up to 100 days to try it out, or exchange it at no additional cost. The purchase of a mattress cover is required for the trial period.
Protection plan
Check out our anti-stain service for your new leather or fabric-covered furniture. We offer up to 4 years of protection for your appliances and electronic devices, in addition to the basic manufacturer warranty.
I acknowledge the terms and conditions of the protection plans terms and conditions of the protection plans
THE LEGAL WARRANTY NOTICE BELOW
The law provides a warranty on the items that you buy or rent: They must be usable for their intended purpose for a reasonable period of time.
The Consumer Protection Act grants a warranty on all items you buy or rent from a merchant.
The item must be usable:
- For the purpose for which it is normally intended (section 37 of the Act) ;
- For normal use, for a reasonable period of time, which may vary according to the price paid, the provisions of the contract and the conditions of use (Article 38 of the law)
For more information on the legal warranty, consult the Office de la protection du consommateur website (www.opc.gouv.qc.ca) Download a PDF copy.
Installation service
Need help with installation? We can oblige. The following services are available for a modest extra charge: door changeover, appliance hook-up, bedroom furniture, bed bases and frames, electric beds, kitchen furniture, bases or wall mounts for televisions and audiovisual devices.