Delivery

Covid-19 : Contactless delivery, free for orders over $ 799*

By a concern of collective efforts and following the recommendations of the governmental authorities for the health and the good of all, we have adjusted our delivery service with these preventive measures:

For questions regarding COVID-19, click here.**

Need a little help to get your purchase home? We deliver!*

No room in your car or time to get your purchase home? Never worry, we're there for you! At Brault & Martineau, we offer the safest and most reliable and efficient delivery options on the market. You have two delivery options. Available seven days a week in certain regions of Quebec, our experts can deliver your order within a 200-kilometre radius* for an amount of $39.99. Beyond that, delivery is available for a small fee. Expedited parcel service is also available for some products through our partnership with Canada Post. Now that's combining business with pleasure!

Wherever you want, when you want!

At Brault & Martineau, we've eliminated wait times! No unpleasant surprises! Our delivery experts will contact you to schedule a delivery date. If your item is being delivered by Canada Post, your order will always be shipped as quickly as possible. Once your order has shipped, you'll receive notification and a tracking number. Nothing could be easier when you do business with us!

Brault & Martineau will always do everything in its power to deliver your merchandise on the date agreed with you. Sometimes, however, exceptional situations may arise, such as poor weather conditions or a truck breakdown. In the event of a circumstance beyond our control, Brault & Martineau cannot be held responsible for missing a scheduled delivery date. We will keep you posted if any difficulties arise during delivery.

You can have peace of mind, knowing that our experts are looking after you!

In keeping with best safety practices, our delivery people safeguard the quality of your merchandise by unpacking and installing appliances where you want them. If the item is damaged or defective, report it to Customer Service within 48 hours of delivery (read our return policy).

If you need assistance, please contact our representatives by chat or contact us here, and we’ll get back to you as soon as possible.

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A few tips for delivery of your merchandise: