Contact us


We are happy and ready to welcome you in all our stores. In order to allow you to shop with peace of mind, we put in place measures to provide you a safe, clean, and pleasant environment. To learn more, click here.

If you are waiting for a delivery, rest assured that we will contact you in the coming days. We are currently receiving a high level of requests and we put all efforts to serve you as soon as possible.

However, please note that in order to schedule your delivery, the balance of your order must be fully paid. If you wish to pay your balance online, take notice of your options.

Contactless delivery: To learn more about our contactless delivery service, click here.

Pick up at the distribution center: To find out more about collecting your purchases at the distribution center, click here.

If you have any questions, please contact us by phone at 1 833 333-0345 or by chat and we will get back to you as soon as possible.

For more information on our current preventive measures for COVID-19, click here.

Contact information

If you need assistance, please contact our customer service representatives by chat or call us and we will respond as soon as possible.

Phone: 514 881-4051
Toll free: 1 844 440-4051

Customer service – Business Hours
Monday to Friday 9 a.m. to noon
1 p.m. to 5 p.m.

Online Shopping – Business Hours
Monday to Friday 9 a.m. to 9 p.m.
Saturday and Sunday 9 a.m. to 5 p.m.