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Generally, Brault & Martineau expressly asks for the User’s consent before collecting his/her’s personal information. A User may withdraw his/her consent, subject to statutory and regulatory exemptions and restrictions, by providing Brault & Martineau with a reasonable written notice to its Privacy Officer (as such term is defined hereinafter ) at the address listed hereinafter.
Generally, the Website is not used as a personal information collection tool but rather aims to facilitate the communication of useful information relative to Brault & Martineau’s business and its Website, to broadcast certain ads and contests, to promote certain products offered by Brault & Martineau and to facilitate the completion of certain transactions or online purchases. However, whenever Brault & Martineau collects personal information for such purposes, it collects such information by honest and lawful means.
From time to time, Brault & Martineau may require that a User provide or a User voluntarily provides personal information to Brault & Martineau via the Website. Personal information relative to a User may be collected in the following circumstances namely:
"Please note that Brault & Martineau also collects certain non-personal analytical data pertaining to the use of the Website, which is used for the purposes of customer experience optimization and analysis. Such non-personal analytical data may , from time to time, be disclosed to third parties, namely through the services provided by Google Analytics. For more information on the foregoing , please refer to “How Google uses information from sites or apps that use our service” and “Safeguarding your data”.
Generally, Brault & Martineau uses the personal information collected from Users for internal purposes only. However, Brault & Martineau may disclose such personal information to the following persons:
Brault & Martineau may disclose your personal information to third parties, forming part of the abovementioned categories, operating outside of the Province of Québec. For such purposes, Brault & Martineau, from time to time, conducts assessments on the privacy standards of such third parties and ensures that whenever your personal information is disclosed outside of the Province of Québec, such personal information is adequately protected including with regards to generally accepted privacy principles.
Furthermore, when a payment is made on the secured transaction system of the Secured Payment Platform Provider (which constitutes an independent and external database from the Website), the User shall enter his/her card number, the card’s expiration date (as the case may be), the name of the registered card holder and any other necessary information to complete his/her order. User shall have the option at his/her discretion to accept to save his/her payment information in his/her customer’s account on the Secured Payment Platform Provider’s payment system. User acknowledges and agrees that any personal information and other information relative to the payment of an order and that is saved to the customer account of a User on the Secured Payment Platform Provider’s payment system shall also be held by the Secured Platform Gateway Provider and not by Brault & Martineau.
Brault & Martineau takes the appropriate measures to protect, with the available means, the personal information of its Users against the unauthorized access, use or reproduction. Such protective measures may include the use of a secured transaction program and a physical protection aiming to restrict access to the offices and files of Brault & Martineau containing personal information collected, used, or disclosed via the Website.
Without limiting the generality of the foregoing, Brault & Martineau’s Website is equipped with certain safeguards or certain characteristics that allows Brault & Martineau to protect, to a higher degree, its Users personal information, namely:
When a User must communicate personal information, he/she can ensure that the communication is made in a secure environment when a security trust seal (closed lock) is shown on the top of his/her internet browser’s window. A User may click on the closed lock icon to obtain more information regarding the security trust seal.
Also, after having completed a transaction through the Website or if a User has to momentarily leave his/her computer unattended while being still logged in, it is important to close the browser window and log off of his/her customer’s account. To close the browser window in a secure manner, the User must click on the “Cancel” option, empty the browser cache and close the browser.
Brault & Martineau takes all reasonable and available measures to ensure that the collected personal information remains exact, true, complete and up to date and for these purposes, relies on the collaboration of the User in order to be informed of any changes to such personal information. Brault & Martineau also allows all Users to modify at all times, through a secured access, the personal information recorded in his/her account.
Any User that has communicated personal information to Brault & Martineau via the Website has the right to review, correct, extract and update his/her personal information, to request that the disclosure of his/her personal information cease if such disclosure causes serious injury or to obtain information regarding the processing of his/her personal information by providing a written request to the Privacy Officer as identified hereinafter. If such a request is delivered to Brault & Martineau, it shall diligently address such request. Additionally, Brault & Martineau will ensure that the User is informed as to what personal information was collected and shall give such User access to his/her personal information by transmitting a copy of such information on a structured and commonly used technological format. Brault & Martineau may also cease to disclose personal information relative to a User and/or de-index a hyperlink attached to a User’s name in compliance with applicable law. In the event where Brault & Martineau may not give access to certain Personal Information it has collected, Brault & Martineau will communicate the reasons of such refusal to the User and inform him/her of the remedies available to them in such a case.
Access to personal information in a User’s file is free. However, reasonable fees may be requested from the User to offset the costs of transcribing, reproducing or transmitting his/her personal information. In such an event, the User shall be informed of the amount that may be charged to him beforehand.
Brault & Martineau may keep a file relative to a User containing personal information collected via the Website. Brault & Martineau uses, discloses, and keeps such personal information as long as it may be necessary. In the interest of maintaining the confidentiality of such personal information and the fulfilment of its obligations under applicable laws, Brault & Martineau shall seek to establish cut-off periods for the retention of personal information and procedures for the secure retention, destruction, and anonymization of personal information.
Brault & Martineau keeps an up-to-date register of confidentiality incidents, as defined in the Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1), that may affect the security or confidentiality of your Personal Information. If an incident presents a risk of serious injury to a User, Brault & Martineau shall take all necessary measures to inform them, subject to applicable laws. The assessment of the level of risk of injury shall be based on the sensitivity of the relevant information, the anticipated consequences and the likelihood that such information be used for injurious purposes.
All privacy settings applicable to the use of the Website provide, by default, the highest level of confidentiality, without any required intervention on your part.
A/S : Michèle Des Groseillers, Privacy Officer
GROUPE BMTC INC.
8500, rue Place Marien
Montréal-Est (Québec) H1B 5W8
(the « Privacy Officer »)
Brault & Martineau shall take all necessary measures to diligently answer all of its User’s questions.